FAQ

Cyrus Wheels and associated products are sold through a network of authorized retailers/installers. We do not sell directly to consumers and all price quotes must come from an authorized retailer/installer. To find an authorized retailer/installer in your area, please check https://cyruswheels.com/pages/dealers

We do not address warranty claims directly with end users.  All warranty claims and installation issues must be handled by the authorized dealer/installer that you purchased your products from.
Responses to other inquiries will be via email only.

 

HOW CAN I ACCESS FRONT LOCKING HUBS?

Cyrus Wheels Caps are one piece cap. Caps are able to adjust to the wheel by screws, see an example here .  

WHERE CAN I BUY CYRUS WHEELS?

Our wheels are available only through our extensive network of authorized dealers. To find the authorized dealer nearest to you, please visit the FIND A DEALER page.

HOW MUCH DO WHEELS COST?

Cyrus Wheels are only sold through authorized dealers. To obtain a price from the nearest authorized dealer, please refer to our FIND A DEALER page.

I HAVE A PROBLEM WITH MY CYRUS WHEELS ?

All warranty issues are handled and processed through the authorized dealer you purchased your wheels from.  Please take your vehicle back to your authorized dealer for assistance. Cyrus Wheels will not address issues without authorized dealer involvement.  

WHERE CAN I GET REPLACEMENT PARTS FOR MY CYRUS WHEELS?

All replacement components are available from the authorized dealer you purchased your wheels from.

HOW DO I CLEAN MY FUEL WHEELS?

Keeping your Cyrus Wheels clean will extend the life of your finish. Never clean the wheels when they are hot, and only use mild automotive soap and clean water.

I ORDERED A SET OF WHEELS. CAN I GET A TRACKING NUMBER?

Cyrus Wheels cannot provide tracking information on an existing order. Any updates on your order status, including tracking information can only be provided by the authorized dealer where the original purchase was made.

IS THE BEAD LOCK RING REMOVABLE ON THE SATRAP STYLE SO I CAN PAINT IT?

The faux bead lock ring is not removable on the one-piece cast Cyrus Wheels. Many customers have used a local automotive painter or powder coater to further customize their Cyrus wheels. Modifying the factory Cyrus finish on your wheels will void your existing finish warranty. 

The Satrap is a true bead lock with a removable bead lock ring.  Please be aware that true bead lock wheels are intended only for off-road use only and are not to be used for street or highway driving. 

DOES CYRUS WHEELS SPONSOR VEHICLES?  HOW DO I GET SPONSORED?

Cyrus Wheels has no remaining sponsorship openings. For high-visibility vehicles that are featured in national magazines or televised media outlets, we have partial sponsorship programs available. Show circuits and blogs are not eligible for sponsorship consideration. For more information on this program please use the https://cyruswheels.com/pages/contact form.

HOW MUCH DO YOUR WHEELS WEIGH?

Information about Cyrus Wheels weights and other technical information is available at CYRUSWHEELS.COM.  Select the Cyrus Wheel that you are interested in and click the tech specs link.

WHAT IS THE LOAD RATING ON CYRUS WHEELS?

Information about Cyrus Wheels load rating and other technical information is available at CYRUSWHEELS.COM.  Select the Cyrus Wheel that you are interested in and click the tech specs link.

CAN I GET CUSTOM COLORS OR FINISHES ON CYRUS WHEELS?

We do not offer custom finishes on our one piece and two piece, cast Cyrus Wheels. We do provide custom finish options on Cyrus forged edition wheels. For more information, FIND A DEALER page.

CAN I GET PICTURES OF MY VEHICLE ON YOUR SITE’S GALLERY?

We love to see Cyrus Wheels in action. Submit photos of your vehicle with Cyrus products by using our Social Media accounts Please, no before and after pictures, we only want to see the “after” photos.  

WHEN WILL THE CYRUS WHEELS NEW PRODUCTS BE AVAILABLE?

Cyrus Wheels is on the leading edge in off-road innovation, for new product releases stay up to date through our social media outlets, including Twitter, Youtube and Instagram. If you have a question about a current style contact your local CYRUS WHEELS dealer.

HOW DO I BECOME A CYRUS WHEELS AUTHORIZED DEALER?

Cyrus Wheels is always looking for quality retailers to team up with. Use our BECOME A DEALER  and a Cyrus representative will be in contact with you.  

WHAT ARE THE CORRECT LUG NUTS FOR MY VEHICLE?

Your authorized Cyrus retailer/installer should offer the correct lugs for your particular vehicle. Stud size and length and center cap clearance all play a factor in determining the correct lug nuts for your application. Your authorized Cyrus retailer/installer is best able to inspect your vehicle, analyze your needs and recommend the correct lug nuts. 

WHAT SHOULD I TORQUE MY CYRUS WHEELS TOO?

We recommend using the factory torque specs that can be found on the driver side door jam or your vehicle’s owners manual. Please re-torque your wheels after 25 miles and 100 miles respectively.

I LOST THE KEY TO THE WHEEL LOCKS.  CAN YOU PROVIDE A REPLACEMENT?

Cyrus Wheels does not manufacture lug nuts or wheel locks. These are sourced and supplied by your installer. Some locks all use the same key while more premium products use proprietary codes and patterns for replacement keys. Contact the retailer that installed your wheels and tires and they can assist you in ordering a replacement key.

WHAT IS THE DIFFERENCE BETWEEN YOUR ONE PIECE AND TWO PIECE CYRUS WHEELS?

The one piece wheel is much like it sounds. It is cast from a single mold to form a solid one piece wheel. The two piece construction parts are cast in a similar manner but as two separate parts, the center section and the outer, rim portion.  The center and the outer rim are then bolted together once all of the machining and finish options completed. The two piece construction allows for a finish variance / contrast between the center and the rim. This allows us to offer high quality finish and color options that are simply not achievable with a one piece wheel. 

WHAT IS THE DIFFERENCE BETWEEN CHROME AND PVD CHROME?

The primary difference between traditional chrome and PVD is durability.  The PVD finish has a slightly darker hue but is very similar in appearance to chrome.  PVD is the acronym for Physical Vapor Deposition. Sometimes referred to by its slang name “sputtering”, it most closely resembles a painting process. The PVD finish is less susceptible to corrosion due to severe weather or coastal conditions.  Care should be taken to wash with mild soap and water ONLY.  Do not use chrome cleaners on PVD finish wheels.

STILL HAVE A QUESTIONS?

Please proceed to the Cyrus Wheels https://cyruswheels.com/pages/contact