Returns and Exchanges
Returns and Exchanges Policy for Cyrus Wheels Online Purchases.
Returns:
- Returns will be accepted within 30 days from delivery.
- A restocking fee of up to $100 may be charged to cover shipping costs and credit card transaction fees.
- The item must be in its original packaging and must not be damaged or altered in any way.
- Wheels and tires that are undamaged and free of defects may be subjected to a restocking charge of $99.00.
- Accessories that are undamaged and free of defects may be subjected to a restocking charge of $15.00.
30 Day Satisfaction Guarantee:
- Returns must be made within the first 30 days after delivery.
- Customer Service must be contacted prior to any return.
- All original packaging, manuals, documents, etc. must be included with the returned merchandise.
- Returned items must not be damaged or altered in any fashion. Otherwise, the guarantee and warranty will be void.
Damaged Products:
- If the product has been damaged in shipping, please provide proof and contact Customer Service immediately.
- Products damaged by the customer will not be accepted for returns or exchanges, and the warranty will become void.
Exchanges:
- In the event the wrong item was shipped, Cyrus Wheels will exchange the product for the correct item identified on the order.
- All original packaging, manuals, documents, etc. must be included with the returned merchandise.
- The returned merchandise must be in its original packaging and undamaged.
- Cyrus Wheels is responsible for return shipping and insurance fees.
Products Purchased from Another Vendor:
- Only products purchased from Cyrus Wheels are eligible for returns. Products purchased from other retailers must be returned to that retailer
DESIGN
Cyrus is Design. We aimed to be different. We have to know how to combine the beauty of tradition and the courage of innovation whilst being creative on the form to achieve the best result of design and performance at one time. We are committed to making our wheels the most iconic wheels on the market. From pen and paper to the computer then we utilize the latest in computer-aided engineering and testing.
